November 27, 2013
Not much of an update, but haven't posted in a while because we wanted to keep the news post below visible for everyone. We are still in the works of setting up another payment processor (Authorize.net) and from the looks of it, it won't be completed until 10-14 days into December. There is a lot going on at the moment - setting up a business with the state, transitioning to a different website, then finally implementing the new CC processor - it all takes time, and unfortunately waiting until the last minute wasn't such a great idea!
Anyways, once we are all transitioned over, we will finally have a cart-based checkout system and a completely secure website. Stay tuned folks!
November 16, 2013
With Google Checkout shutting their doors on physical goods merchants on November 20th, I figure now would be a great time to post a little information on our other available payment methods until we finish our transition onto another Credit Card processing gateway (which may not be until a week or two into December unfortunately).
Firstly, my recommendation for future CC payments, while we work on our transition, is Serve.com. Amazon Payments has a limit on the amount of Credit Card payments that can be received on a single account, so Amazon will fill up very quickly. Serve.com on the other hand has a limit as well, however it is far higher than that of Amazon. If Amazon is a necessity for you, I would recommend adding your bank account and transferring funds from your bank account onto your Amazon Payments balance as sending via Amazon Payments balance does not go towards our monthly limit.
Amazon Payments is located at http://payments.amazon.com and signup is fairly simple. Once signed up, you will have an option to instantly verify your account by providing your bank account login details directly through Amazon (no login details are stored by Amazon). If you can not use this route, regular account verification will take up to 5-7 days. You can find out more information by clicking Here and Here. We may also be open to accepting Amazon Gift cards. More information can be found by clicking Here
Serve.com is owned and operated by American Express. Signup is at http://serve.com and in 5-7 days a personalized card is mailed to you. Account verification through signing up on the website may take up to a week, and you may find more information by clicking Here
BitCoins are a whole different type of currency, and explaining how to use this method can be tedious for newcomers, so we request that people who would like to use this method please do personal research as we will not be able to explain exactly how to acquire BitCoins and manage a BitCoin wallet. This payment method provides a 10% discount on all products.
Cash in Mail and Postal Money Order both provide a 15% discount on all products. Once an order is established for this payment method, a final price will be sent to the purchaser along with a shipping address where to send payments. Once payment is picked up, an email will be sent to the customer and the product will be sent the following day.
We may also be open to taking wire transfers for larger orders (50 blisters and higher only) and orders placed using this payment method will not ship until the payment arrives in our account. More information regarding this method will be posted next week.
We know this transition will be difficult on both our customers as well as our business, but we believe we will be back to normal within a week or two into December. Until then, the above payment methods will be available.
November 16, 2013
UPDATE 7:32PM PST: After speaking with the post office, we have confirmed that Etilaam-1 will be in stock on Monday and orders will ship on schedule! Google Checkout will be available until November 20th, Wednesday night!
Quick update on stock. Etilaam-MD-1 is in very high stock (700+ blisters) and Etizest-1 stock is medium (250+ blisters).
November 10, 2013
Etilaam-MD-1 pre-orders are now available and will begin shipping Thursday, November 14th!
November 08, 2013
Two updates for you all today! First and foremost, orders placed BEFORE Midnight on Friday will ship Saturday, Nov 9th. Orders placed AFTER Midnight will ship Tuesday as there is a Federal holiday on Monday and post offices are closed.
Second on the list is something that many people may not like - a temporary, albeit necessary, increase in pricing. The products increasing in price are Etilaam-1, Etilaam-MD-1 and Etizest-1, and each price bracket is increased by $1.00. Unfortunately, due to recent higher demands trumping our ability to import products as quickly as orders are placed, a temporary increase in price is needed to ensure the future stock issues will be averted. This new pricing will last up to 6-8 weeks as we work to recuperate our stock, as well as prepare for our transition from Google Checkout to a new payment gateway. We apologize ahead of time for any inconvenience, and hope you understand the situation we are currently in. Shipping prices will remain unchanged at this time.
November 03, 2013
UPDATE 10:41 PM PST: Etilaam-MD-1 pre-orders are now available and new orders will begin shipping Wednesday November 6th! Etilaam-MD-1 orders made Friday & Saturday before 10PM PST will ship Monday Nov 4th & Tuesday Nov 5th.
Quick stock update - Etilaam-1 is still running late and expected some time next week. Etizest-1 stock is high at the moment, with more incoming next week. Pending orders will ship Monday, including First Class orders placed Friday (Nov 1st) and Saturday (Nov 2nd).
In other news regarding future CC processors, the transition away from Google Checkout may not be as simple as expected, and we suggest looking into and signing up for Serve.com (American Express) for future use as Serve.com sign up and activation takes up to a, or longer than, week to process.